Privacy Policy

By signing in on the website or Application users agree to the rules and the guidelines of acceptable behavior and other useful sections to which users must agree in order to use or access your website and mobile application

1. Introduction

1.1 We are committed to safeguarding the privacy of our website/Application visitors; in this policy, we explain how we will treat your personal information.
1.2 [We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.] OR [By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.]
2. Collecting personal information
2.1 We may collect, store and use the following kinds of personal information:
 (a) [information about your computer and about your visits to and use of this website (including [your IP address, geographical location, browser type, and version, operating system, referral source, length of visit, page views, and website navigation paths])];
 (b) [information that you provide to us when registering with our website (including [your email address])];
 (c) [information that you provide when completing your profile on our website (including [your name, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details, and employment details])];
 (d) [information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including [your name and email address])];
 (e) [information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including [the timing, frequency and pattern of service use])];
(f) [information relating to any purchases you make of our [goods] OR [services] OR [goods and/or services] or any other transactions that you enter into through our website (including [your name, address, telephone number, email address, and card details])];
(g) [information that you post to our website for publication on the internet (including [your user name, your profile pictures, and the content of your posts])];
(h) [information contained in or relating to any communication that you send to us or send through our website (including [the communication content and metadata associated with the communication])]; and (i) [any other personal information that you choose to send to us].
3.2 Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.
4. Using personal information
4.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
4.2 We may use your personal information to:
(a) [administer our website and business];
(b) [personalize our website for you];
(c) [enable your use of the services available on our website];
(d) [supply to your services purchased through our website];
(e) [send statements, invoices, and payment reminders to you, and collect payments from you];
(f) [send you non-marketing commercial communications];
(g) [send you email notifications that you have specifically requested];
(h) [send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter)];
(i) [send you marketing communications relating to our business [or the businesses of carefully-selected third parties] which we think may be of interest to you, by post or, where you have specifically agreed to this, by email, SMS, push notification or similar technology (you can inform us at any time if you no longer require marketing communications)];
(j) [provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information)];
(k) [deal with inquiries and complaints made by or about you relating to our website];
(l) [keep our website secure and prevent fraud]; and
(m) [verify compliance with the terms and conditions governing the use of our website [(including monitoring private messages sent through our website private messaging service)]].
4.3 If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
4.4 Your privacy settings can be used to limit the publication of your information on our website and can be adjusted using privacy controls on the website.
4.5 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.
4.6 You can review the provider's privacy policy at [www.upspeed.in]. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
5.3 We may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) [to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling]; and
(e) [to any person we reasonably believe may apply to a court or other competent authority for disclosing that personal information where in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information].
5.4 Except as provided in this policy, we will not provide your personal information to third parties.
5.5 UpSpeed India may in its sole discretion modify the Terms of Use or any policy hyperlinked to this Terms of Use at any time without any notification to You. UpSpeed India may in its sole discretion incorporate any new policy to this policy at any time without any notification to You. It is Your responsibility to review the policies from time to time. You will be deemed to have accepted the policies as amended if You continue to access our platforms after an amendment to our policies.

Payment Policy

You can make payment using any of the below options.

- Credit / Debit Cards
- Razorpay

- COD ( For applicable products only)

1. Payments by Members shall be made with his/her credit card or debit card. The Member is under obligation to ensure that the account from which the amounts are to be collected has sufficient funds or credit available to cover any charges. Member is solely responsible for any associated bank or credit card charges or fees. Member may be charged a processing fee for a declined credit or debit card payment.

2. All the refunds will settle down within 7-10 working days, and all the refunds will be settled down in the source account from which payment is made.

3.UpSpeed India may in its sole discretion modify the Terms of Use or any policy hyperlinked to this Terms of Use at any time without any notification to You. UpSpeed India may in its sole discretion incorporate any new policy to this policy at any time without any notification to You. It is Your responsibility to review the policies from time to time. You will be deemed to have accepted the policies as amended if You continue to access our platforms after an amendment to our policies.